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Billing is your store’s own subscription to Keyplar — separate from the payment gateway you charge your customers through. It’s one of the two admin pages that stay open before you subscribe (the other is Settings).

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Plans

Both plans carry a maximum upload size per file, shown on the upload area in Benefits.
Orders, License API calls and connected gateways are unlimited by design and are never metered. Growing your sales never costs you more here.
Need something the plans don’t cover? Email support@keyplar.com — custom arrangements are possible and appear on your Billing page as an option to subscribe to.

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Subscribing

Open Billing, pick a plan, and check out. A card is required even when a trial is running — you’re just not charged until it ends.
One trial per customer. If you cancel and subscribe again later, billing starts immediately.
Until you subscribe, most admin pages show a prompt to pick a plan. Settings and Billing stay fully usable, so you can connect a gateway and look around first.

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Changing plans

Switch from Billing. Upgrading unlocks the new plan’s features immediately. Downgrading is safe by design: nothing is deleted. If you’re over the new plan’s storage limit, uploads pause until you’re back under it, but published files keep serving — your customers are never cut off by your billing decisions. Custom domains and logos stop applying if you drop to a plan without branding, and come back if you upgrade again.

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Usage

The usage panel shows how much of your plan the store has consumed:
  • Storage — total size of your uploaded download files
  • Bandwidth — download traffic this month, reset monthly
  • Admin seats — how many of your team slots are in use
You get an email at 80% and again at 100% before anything stops. Running out pauses new uploads or downloads — never your customers’ existing access.
Bandwidth is counted when a download link is issued, using the file’s size, not by measuring the transfer. A customer who clicks and cancels still counts. It’s an upper bound, so real usage is always at or below what you see.

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Cancelling and resuming

Cancel subscription stops the plan at the end of the current billing period — you keep everything until then. The panel switches to showing the date it ends, with a Resume subscription button to change your mind before that.

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Payment method and invoices

Update your card from Billing. Past invoices are listed there too, with links to download them.

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Deleting your store

At the bottom of Billing, behind a confirmation where you type your store’s name. Deleting:
  • Cancels your Keyplar subscription immediately
  • Takes the store offline right away — customers can’t reach it
  • Keeps your catalog, orders, customers, licenses and uploaded files for 30 days, so you can change your mind
  • Permanently deletes everything, files included, after that
Deleting your Keyplar store does not cancel or refund anything at your own payment gateway. Your customers’ subscriptions keep charging until you cancel them there.
Within the 30 days, restore the store from the page you land on when you visit its address, or by contacting support. After that it’s gone — there’s no backup to recover from. See Data and privacy for the full detail on what’s deleted and when.